Official LONGER RAY5 10W Laser Engraver,10000mW Laser Engraving Machine with 3.5 inch Touch Screen,60W DIY Laser Cutter for Custom Design,Laser Engraver for Wood and Metal, Acrylic, Leather, Glass

this is an excellent machine I have had the hardest time getting my hands on one of these machines doing the exact thing I wanted it to make I did have to adjust somethings around it took time to understand and adjust and learn it does use the GRBL software and so far I have seen the Lightburn software as well however the app that you can use with your iphone or smart device is completely crappy garbage app completely useless in nature just like shovelware. I love it I couldn't ask for a better machine the other fripe I have with this machine is that there's no glass casing to prevent any of the stink emited from engraving. it did come with a micro SD card with several software downloaded there was one techincal issue I encountered for some reason I had to roll back an update (ch320) now it took me a while to find that issue out once I got it locked down I was able to craft up my projects I am just a novice so there's lots to learn about this machine. the materials make out of is durable and sturdy. if I ever am interested in getting more I know what machine will work the best

Love the machine. Ease of use. Easy to setup and quick to learn.

I will say, I wasn't expecting this to do as well as it does from some of the reviews, and I did have some issues to begin with. For starters the cut speed chart in the manual is in MM per minute, while the LightBurn program setting is MM per second. So make sure you do your conversions to get the correct speed. Other than that, assembly is very easy. Cut quality and definition are very clear. The only real drawback that i have found is that the cables do not have anything to ride on, and if not careful they will catch on the back corner and throw the cut off causing you to have to restart and watch them carefully. That is the only reason for the four star review. Will definitely be getting the Air assist to help clean up image burning and the Roller to engrave cups.

I really hope others have liked or enjoyed this one. i have tried to make it work and there is no instrucitons on how to configure this or that, and now i have one big pille of junk in my office. i have looked at every youtube and i should of known about going cheap. i had wanted and engraver, cutter so badly to upscale by business and i wasted over 300. dollars on nothing. i should of gotten the smaller plug and play ones. now have to try to sell it to get money back to see what i can get. one big waste of time. and where is the live chat?

This longer ray 5 is super easy to setup. Putting it together took about 20 minutes, and getting something to engrave took seconds. I have used a different laser before and it was extremely difficult to use. You can't beat the value you get for this laser. I also had a small problem with the laser. Customer service has also been great and very responsive. This is a great laser and company.

I've loved this product from the moment I got it set up. It works great and I'm having a ton of fun with it, so I decided to upgrade my laser module to the 20w. Being new to laser engraving, I ran into a few issues, but customer service was absolutely amazing in helping me resolve my issues and I'm so excited to keep going with my upgraded accessories.

You don’t have to spend thousands of dollars to create beautiful art.

Difficult to put together. If they would label the frame pieces it would have been a lot easier. Also, I had to search online for a software to use. I finally found some names on the back of the instruction booklet.